1. Introduction
At Nandi Farm Resort, we understand that plans can change. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds related to your booking at our resort in Andhra Pradesh. Please read this policy carefully.
2. Cancellation Policy
Advance Notice:
- Full Refund: Cancellations made 2 days or more before the check-in date will receive a full refund.
- No Refund: Cancellations made less than 1 days before the check-in date will not be eligible for a refund.
No-Show Policy:
- Failure to arrive on the scheduled check-in date without prior notice will result in a no-show charge equivalent to 100% of the total booking amount. No refund will be provided.
3. Refund Process
Requesting a Refund:
- To request a refund, please contact our reservations team at info@nandifarmresort.com or +91 9953686058. Provide your booking details and reason for cancellation.
Refund Method:
- Refunds will be processed using the original payment method. Depending on your payment provider, it may take 7 business days for the refund to appear in your account.
4. Non-Refundable Bookings
Certain promotions, packages, or special offers may be non-refundable. These will be clearly indicated at the time of booking. Please review the terms and conditions of your booking carefully.
5. Changes to Booking
Modification Policy:
- Modifications to your booking (e.g., changing dates, room type) are subject to availability and may incur additional charges.
- Requests for modifications must be made at least [insert number] days before the check-in date.
6. Exceptional Circumstances
Force Majeure:
- In the event of unforeseen circumstances beyond our control (e.g., natural disasters, government restrictions), we will provide options for rescheduling your stay or issuing a full refund.
7. Contact Us
For any questions or concerns regarding cancellations and refunds, please contact us at:Nandi Farm Resorts. 26 Naganapalli, Lepakshi Mandal, Lepakshi, Sri Sathyasai, Andhra Pradesh, 515331, Mobile Number : +91 9953686058, Email : info@nandifarmresort.com